Effective Date: January 1, 2026Blap.Live (“Blap.Live,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application, website, and related services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy.
We may collect the following categories of information:
Account information: name, username, email, phone number, password (encrypted), and other registration details.
Profile information: bio, profile photo, social links, and other content you choose to share.
Creator and streaming content: live streams, audio/video, chat messages, comments, posts, and other content you submit.
Payment and wallet information: information needed to enable in-app purchases, virtual gifts/coins, withdrawals, and wallet verification (including identity verification details where required).
Support and communications: messages you send to customer support, surveys, and feedback.
Usage data: pages/screens viewed, features used, interactions (e.g., gifts sent, follows), session duration, and performance logs.
Device and connection data: device type, operating system, app version, IP address, language, mobile network, and crash reports.
Location data:
Precise location (GPS): if you enable location permissions on your device, we may collect precise location data to support location-based features and improve the Services. You can turn off precise location at any time in your device settings.
Approximate location: may also be derived from IP address.
Service providers and payment partners: confirmation of payments, chargebacks, and fraud signals.
Social sign-in (if enabled): basic profile information from the platform you use to sign in.
We use information to:
Provide, operate, and improve the Services (including streaming, discovery, and personalization).
Create and manage accounts, profiles, and community features.
Process payments, virtual gifts/coins, wallet verification, and withdrawals.
Monitor performance, troubleshoot issues, and maintain security.
Prevent fraud, abuse, and violations of our Terms and community guidelines.
Communicate with you about updates, service messages, and support.
Send marketing communications where permitted, and provide opt-out options.
Comply with legal obligations and enforce our policies.
We may share information:
Depending on your settings and activity, your username, profile, content, and engagement (e.g., follows, comments) may be visible to other users.
We share information with vendors who help us run the Services (e.g., hosting, analytics, customer support, content moderation tools, and payment processing). They may only use information to provide services to us.
We may disclose information if we believe it is necessary to:
Comply with law, legal process, or government requests.
Protect the rights, safety, and security of Blap.Live, our users, or the public.
Investigate and enforce violations of our Terms, policies, or community guidelines.
If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction.
If you use our wallet, in-app purchases, or withdrawal features, we (and our payment partners) may collect and process information to:
Verify identity and reduce fraud (including a one-time, non-refundable wallet verification fee where applicable).
Comply with legal and financial compliance requirements.
Process transactions and withdrawals.
Payment processing: We use Stripe (and its affiliated service providers) to process payments. Stripe may collect and process information according to its own privacy practices.
We do not store full payment card numbers unless a payment partner specifically requires it; payment processing is typically handled by third-party processors.
You may be able to:
Update or correct your account and profile information.
Adjust privacy settings (where available), including device-level location permissions.
Opt out of marketing messages by using the unsubscribe link or contacting us.
Request account deletion and/or data access (subject to verification and legal requirements).
We retain information for as long as necessary to:
Provide the Services.
Comply with legal obligations.
Resolve disputes and enforce agreements.
Maintain safety, security, and fraud prevention.
Retention periods vary depending on the type of information and why it is collected.
We use reasonable administrative, technical, and physical safeguards designed to protect information, including encryption and secure servers where appropriate. No system is 100% secure, and we cannot guarantee absolute security.
Blap.Live is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information, contact us so we can take appropriate action.
If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy in the app and/or on our website and update the “Effective Date.” Continued use of the Services after changes means you accept the updated policy.
If you have questions or requests about this Privacy Policy, contact us at:support@blap.live